The Natural World Shop
Our shop is an ever-changing place to discover a unique gift for someone or a new treat for yourself.
We sell a wide range of nature themed children’s toys and books, Jelly Cat soft toys, Opticron binoculars, Whisby Honey, Saints & Sinners jams and Vine House Farm bird food, of which every sale supports the Wildlife Trust.
Browse our local makers.
Returns & Exchanges
We hope that you are happy with your purchase, however if there is a problem, please return it to us in its original condition within 28 days of receipt and we will be happy to exchange it or provide a refund.
Faulty or Damaged
In the rare event that goods purchased from the Natural World Centre are faulty or damaged please return the item to our shop so that we can arrange a replacement or refund. Goods are classified as faulty if they are received damaged, or when a manufacturing fault occurs within 6 months of purchase. Items that are damaged as a result of wear and tear are not considered to be faulty. Please keep your receipt as proof of purchase.
Please note: items excluded from this policy are items that have been made to your specifications or personalised; perishable or edible items; pierced earring and items which are sealed where the seal has been broken. These items are non-refundable and cannot be exchanged unless they are faulty or damaged.